Alora Reserve operates alorareserve.com and arranges private estate rentals in Los Angeles. This policy explains what we collect, why, and what you can ask us to do about it.
Alora Reserve, Los Angeles, California. Reach us at (323) 431-7539 or on WhatsApp at (310) 617-0244 for any question about your information, including a request to delete it.
We do not ask for, and do not want, payment card numbers or identification documents through this website.
We share what is necessary with the owner or manager of a property you are booking, and with the staff and vendors engaged for your stay. We use service providers who process data on our behalf, including HubSpot for customer records and email, and Google for analytics and advertising measurement.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising as those terms are defined under California law.
This site uses cookies for analytics and, where enabled, advertising measurement and remarketing. You can refuse or delete cookies in your browser settings; parts of the site may work less well if you do. You can opt out of personalised Google advertising through Google's Ads Settings.
If you are a California resident, you may request that we disclose the categories and specific pieces of personal information we hold about you, delete that information, or correct it. You may also ask us to limit the use of sensitive personal information. We will not discriminate against you for exercising any of these rights.
To make a request, call (323) 431-7539 or message (310) 617-0244. We will verify your identity before acting, usually by confirming details already in our records, and respond within the period the law allows.
Enquiry records are kept while the enquiry is live and for a reasonable period afterwards in case you come back to us. Booking and financial records are kept for as long as tax and contract law requires. You can ask us to delete earlier.
We use industry-standard safeguards and limit access to the people who need it. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
This site is intended for adults. We do not knowingly collect personal information from anyone under 16.
We will post any change to this policy on this page and update the date above.